Handover in garage software

Handover in Garage Software

The handover process is the final and most satisfying stage in an auto repair or service workflow.
Once all tasks have been completed, it’s time to officially deliver the vehicle back to the customer — clearly, safely, and with full documentation.

With AutoGAPP Garage Management Software, this process becomes completely digital and transparent.
From final checks to SMS notifications, every step of the handover is managed inside one system.

Key Stages of the Handover Process

1. Final Inspection & Quality Control

Before delivering the vehicle, technicians or service managers use AutoGAPP’s digital checklist to verify that:

• All assigned repair tasks are completed

• No outstanding issues remain

• All replaced parts are installed correctly

• The vehicle has been cleaned and is ready for pickup

This ensures that every car leaves the workshop in perfect condition and reduces customer complaints.

2. Customer Notification via SMS

AutoGAPP includes a built-in SMS notification system.
As soon as the vehicle is ready for delivery, the customer automatically receives a text message such as:

“Your vehicle service is complete and ready for pickup. Thank you for choosing AutoGAPP!”

This feature saves time for your staff and keeps customers informed instantly — no manual calls or delays.

3. Digital Handover & Signature

Once the customer arrives, the service advisor can quickly review all completed tasks and costs in the AutoGAPP system.
Customers can digitally sign the delivery confirmation or invoice right from a tablet or smartphone — creating a fully paperless handover experience.

4. Record Keeping & Follow-Up

AutoGAPP automatically stores all handover data, including:

• Customer approval

• Delivery time and date

• Technician or service advisor name

• SMS delivery confirmation

This makes it easy to track completed jobs, reduce disputes, and analyze service performance over time.

Why It Matters

The vehicle handover process is more than just giving the keys back — it’s the moment that defines the customer’s final impression of your service.
By digitizing the process with AutoGAPP, you ensure:

• Faster and more organized delivery

• Automatic SMS notifications

• Accurate digital records and signatures

• A professional, tech-driven customer experience

With AutoGAPP Garage Software, your handover process becomes smart, efficient, and customer-focused.